Services
Managed Technology · M / 01

Voice & Unified Comms.
Calls that just work.

Two platforms, one engineering team. Whether your business is standardised on Microsoft Teams or 3CX, we deploy, port and manage the whole voice estate.

Microsoft Teams Calling
01

Microsoft Teams Direct Routing

PSTN connectivity via SIP trunk to Microsoft Teams. No additional on-site hardware. Existing numbers ported, DDIs configured, hunt groups built.

02

Calling plan migration

Structured number porting with zero downtime. Call queues, auto-attendants and hunt group logic migrated or built from scratch.

03

Teams Rooms

Microsoft Teams Rooms deployed and managed for boardrooms and hot-desks. Hardware procurement, configuration and ongoing support.

04

Operator Connect

Managed carrier integration for Teams. Licencing, provisioning and billing consolidated. One place to manage the whole voice estate.

3CX — Gold Partner
01

3CX Gold partner

Licenced, trained and accredited. We design, deploy and support 3CX environments end-to-end — from initial sizing through to ongoing administration.

02

On-prem, cloud or hosted

Flexible deployment to match your infrastructure — self-hosted on your hardware, cloud-hosted on your preferred platform, or fully Monocera-managed.

03

PSTN trunking

SIP trunks connected and configured. Number porting co-ordinated without the usual drama. Failover trunks configured as standard.

04

Mobile & remote workers

Android and iOS apps, web client and softphone — one number on any device. Remote workers on the same extension plan as the office.

Speak to a human

We respond within
one business hour.

Tell us what you're trying to protect, build or quietly fix. A senior engineer — not a salesperson — reads your message first.

support@monocera.co
22 Petrie Terrace · Brisbane QLD 4000(07) 3369 1415